Employer Services relationship Management

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Built from the ground up by career services professionals, CSM by Symplicity enhances how information is shared and processed both within the university and between their students and employers. This career services-focused approach has enabled us to become the market leader with 1000+ career office deployments worldwide.

The features below illustrate why most major institutions now utilize CSM to provide more services to employers and students than ever before while increasing efficiency and reducing operating costs for the career office.

Icon - Product Features - Data ArrowStudent/alumni tools

Our product management and support teams include former career counselors who understand that organization is a key component to effective career advising.

All student information is available at your fingertips. We display counseling appointments, applications, interviews, resumé/CV book referrals, and more in a single integrated record.

Employer contact CRM

Our career-focused CRM tools were developed based on years of feedback from recruiting coordinators. These state-of-the-art tools help develop close ties with top employers and recruiters.

Take those employer connections further by delivering interview opportunities, hosting great career fairs, connecting with alumni mentors, and more.

Candidate interface

icon - Product Features - Credit CardsEngage students and alumni by providing an attractive interface with easy access to all services. Since students don’t like filling out registration forms and remembering passwords, CSM integrates with campus authentication and student records systems.

Candidates may simply enter their college username and password, and they are off and running!

Employer interface

Attracting top employers is always challenging, but Symplicity has the answer. By leveraging our OneStop integrated recruiting portal, employer contacts can browse programs and easily request an account with your office.

From our user-friendly Employer Interface, your contacts can manage all their recruiting activities with your school from a single, integrated web space.

Reporting and analytics

We know that assessment and outcome tracking has become a major responsibility for career services offices to justify the services they deliver and their operating budget.

To help accomplish this, we provide powerful data extraction and usage tracking tools. And, if you’re in a rush, we’ll create a custom report for you on-the-fly.

Icon - Product Features - CRMCustomization tools

Every office is unique, and most administrators want to tailor their system’s interface to align with their precise vision.

Knowing our customers’ desire for interface control, we provide ultimate customization and configuration capabilities.

Security and Compliance

Since our inception, Symplicity has maintained the confidentiality and privacy of millions of student records to support full compliance with the Family Education Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA).

Data Synchronization

Do you use Ellucian, Oracle, Jenzabar or another enterprise platform? Symplicity's dedicated Systems Integration Team delivers sophisticated integration with student information and financial systems via web services, sFTP, and other methods.

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Q&A

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What is the relationship between ITIL and IT service management?

Well, ITIL is a Certification that is for the IT Service Industry. At a high level, it is a framework for delivering high quality IT Services. According to the official ITIL Website, the definition for ITIL is:
"ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."

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How does customer relationship management software aids large companies in achieving this goal The goal of CRM is to understand each customers specific needs and then customize a product or service to meet those needs?

How does customer relationship management software aids large companies in achieving this goal The goal of CRM is to understand each customers specific needs and then customize a product or service to meet those needs?