Professional Services Management Journal

2010 Professional Services Maturity Model Benchmark survey early results
by Jeanne Urich and Dave Hofferberth of Service Performance Insight

The technology professional services industry is recovering from the worst recession of a lifetime. The good news: With recovery, bill rates are returning to previous levels and aggressive discounting has begun to subside.

The early results from the 2010 Professional Services (PS) Maturity Benchmark survey show significant growth in year-over-year technology professional services revenue and achievement of 2010 PS revenue targets. The significant improvement in revenue achievement is the direct result of increasing bill rates accompanied by a lower level of discounting.

Across the board, average bill rates for most technology consulting job titles have improved moderately to significantly. Bill rates for almost all job categories have returned to prerecession 2007-2008 levels after two years of decline.

The average business consultant bill rate showed the greatest percentage improvement (110 percent), from $171 to $188 per hour. Only the average senior manager/partner bill rate category is showing a year-over-year bill-rate decline — from $232 to $222 per hour.

Establishing a rate sheet

Competitive pressures in the technology professional services industry have created “mini-markets” for technology skills. The most prolific technologies — Oracle, SAP and Microsoft — have well-established bill rates for specific skill sets. Most technology services providers that focus on these platforms understand the unwritten “market rate” for consultants, but huge variances in price ranges occur, depending on services provider reputation, specialization, industry knowledge and skill sets.

Bill rates in emerging technology areas are far less predictable, but a best practice for all services providers is to establish a rate sheet based on skill level with uplifts for risk, complexity, geography or terms. Base your rates on analysis of market rates combined with consultant cost.

In the technology professional services industry, the “rule of thumb” is to establish rates at a minimum of two times (2X) the fully loaded average cost of all the consultants in that job category. In many other professional services specialties such as legal or accounting, the bill rate rule of thumb is four times (4X) the average base salary for all specialists in that job category.

You might also like

Cisco Prime Network Management for Service Providers
Cisco Prime Network Management for Service Providers ...
Managed Network Services
Managed Network Services

Job seeker uses billboard across from Kitchener's Google office to stand out ..  — MetroNews Canada
Brumwell-worked in the information technology and project management fields in recent years for companies including Enbridge. Much of his work in the past five years has been on contract, leading him to want to seek out something more permanent.

Low-tech billboard gets high-tech attention  —
Brumwell worked in the information technology and project management fields in recent years for companies including Enbridge. Much of his work in the past five years has been on contract, leading him to want to seek out something more permanent.

Individual Software AnyTime Organizer Deluxe 12 [Download]
Digital Software (Individual Software)
  • Everything You Need to Stay Organized Day Planner Alarms & Reminders Birthdays & Anniversaries To-Do List Calendar Designer Address Book Envelopes &...
  • Organize Your Busy Schedule Plan important meetings, tasks, and events. Avoid scheduling conflicts and arrive on time. Stay organized and improve your professional...
  • Build Stronger Relationships Easily keep your address book up to date and stay in touch with colleagues, friends, and family.
  • Accomplish More in Less Time Increase your productivity, get ahead. Prioritize and manage your to-do list and accomplish tasks on time.
  • Remember Important Events Never forget another birthday or anniversary or be late to a meeting again. AnyTime reminds you with an e-mail or sends a text message...

A privilege to sharing the joy of music  — BDlive
Now he teaches the same instrument as part of his work with Buskaid, although he dreams of starting his own project management business "with a few friends", information technology and project management being what he studied after finishing school.


What is the average cost per car of professional fleet management services? - Quora

The average is somewhere between US$25-$35. That usually includes a 36 month contract and includes the hardware.  Folks pay more if they want OBD2 or J1939 diagnostics on top. The price includes the software and usually includes a cellular connection.  Installation is usually charged separately and can be a a $100 or more per vehicle.
There are less expensive solutions that use so-called passive GPS or other tracking.  Those are often in OBD-2 style plug in devices and they range from $8-$20/month per vehicle.  Usually the hardware isn't included but the fleet management software is.
I d…